{"id":19618,"date":"2025-06-12T00:00:29","date_gmt":"2025-06-12T00:00:29","guid":{"rendered":"https:\/\/stepahead.pt\/?p=19618"},"modified":"2025-11-28T11:17:33","modified_gmt":"2025-11-28T11:17:33","slug":"acessibilidade-e-usabilidade-web-na-administracao-publica","status":"publish","type":"post","link":"https:\/\/stepahead.pt\/en\/step-ahead-insights\/acessibilidade-e-usabilidade-web-na-administracao-publica\/","title":{"rendered":"Acessibilidade e Usabilidade Web na Administra\u00e7\u00e3o P\u00fablica"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"19618\" class=\"elementor elementor-19618\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ef4398 e-flex e-con-boxed e-con e-parent\" data-id=\"9ef4398\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cad7fea elementor-widget elementor-widget-image\" data-id=\"cad7fea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"450\" src=\"https:\/\/stepahead.pt\/wp-content\/uploads\/2025\/05\/SA-Insight-_-Joao-Pina_1920x1080-1024x576.jpg\" class=\"attachment-large size-large wp-image-20036\" alt=\"\" srcset=\"https:\/\/stepahead.pt\/wp-content\/uploads\/2025\/05\/SA-Insight-_-Joao-Pina_1920x1080-1024x576.jpg 1024w, https:\/\/stepahead.pt\/wp-content\/uploads\/2025\/05\/SA-Insight-_-Joao-Pina_1920x1080-300x169.jpg 300w, https:\/\/stepahead.pt\/wp-content\/uploads\/2025\/05\/SA-Insight-_-Joao-Pina_1920x1080-768x432.jpg 768w, https:\/\/stepahead.pt\/wp-content\/uploads\/2025\/05\/SA-Insight-_-Joao-Pina_1920x1080-1536x864.jpg 1536w, https:\/\/stepahead.pt\/wp-content\/uploads\/2025\/05\/SA-Insight-_-Joao-Pina_1920x1080-18x10.jpg 18w, https:\/\/stepahead.pt\/wp-content\/uploads\/2025\/05\/SA-Insight-_-Joao-Pina_1920x1080.jpg 1920w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bc3885d elementor-widget elementor-widget-spacer\" data-id=\"bc3885d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1083446 elementor-widget elementor-widget-text-editor\" data-id=\"1083446\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A acessibilidade digital, tantas vezes negligenciada, n\u00e3o \u00e9 apenas uma exig\u00eancia legal, mas sim um imperativo social.<\/p><p>Jo\u00e3o Pina, auditor certificado pela AMA, IP para os Selos de Usabilidade e Acessibilidade Bronze, Prata e Ouro, reflete sobre o que ainda est\u00e1 por fazer na Administra\u00e7\u00e3o P\u00fablica portuguesa.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4ee982d elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"4ee982d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-quote-left\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f296b50 elementor-widget elementor-widget-text-editor\" data-id=\"f296b50\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>S\u00f3 10% dos sites p\u00fablicos s\u00e3o acess\u00edveis: como mudar isto?<\/h2><p>Em 2018, Portugal transp\u00f4s para o direito interno a diretiva europeia que exige acessibilidade digital nos s\u00edtios web e servi\u00e7os digitais p\u00fablicos.<\/p><p>Com prazos definidos, prometia-se uma Administra\u00e7\u00e3o mais inclusiva. Mas, seis anos depois, o cen\u00e1rio desilude:<\/p><ul><li>Apenas 420 websites t\u00eam Declara\u00e7\u00e3o de Acessibilidade publicada*; e<\/li><li>S\u00f3 39 conquistaram um dos Selos de Usabilidade e Acessibilidade*.<\/li><\/ul><p>\u00a0<\/p><p>*Fonte: acessibilidade.gov.pt<\/p><p>\u00a0<\/p><p><strong>Menos de 10%. Um n\u00famero que diz tudo.<\/strong><\/p><p>\u00a0<\/p><p>Segundo\u00a0<span style=\"font-size: 1rem;\">o estudo* da WebAIM, <\/span>cerca de 70% das pessoas com defici\u00eancia abandonam um site se este n\u00e3o for acess\u00edvel<span style=\"font-size: 1rem;\">.<\/span><\/p><p>*Fonte: WebAIM Survey of Web Accessibility Practitioners (2021)<\/p><p><span style=\"font-size: 1rem;\">\u00a0<\/span><\/p><p><span style=\"font-size: 1rem;\">Tal facto representa um risco real:<\/span><\/p><ul><li data-start=\"448\" data-end=\"487\"><p data-start=\"450\" data-end=\"487\">Cerca de 7 em cada 10 cidad\u00e3os com defici\u00eancia poder\u00e3o abandonar um site p\u00fablico se encontrarem barreiras.<\/p><\/li><li data-start=\"488\" data-end=\"527\"><p data-start=\"490\" data-end=\"527\">Cada desist\u00eancia representa um cidad\u00e3o exclu\u00eddo de servi\u00e7os p\u00fablicos digitais e potenciais preju\u00edzos reputacionais ou legais para a entidade p\u00fablica.<\/p><\/li><\/ul><p>\u00a0<\/p><p><strong>Estamos mesmo a cumprir a lei ou apenas a fingir que sim?<\/strong><\/p><p><strong>\u00a0<\/strong><\/p><p>\u00a0<\/p><h3><strong>Acess\u00edvel n\u00e3o \u00e9 suficiente<\/strong><\/h3><p>Confunde-se muitas vezes acessibilidade com inclus\u00e3o.<\/p><p>Um site pode estar tecnicamente acess\u00edvel, mas ser inutiliz\u00e1vel.<\/p><p>Porque usa jarg\u00f5es e termos t\u00e9cnicos.<\/p><p>Porque esconde a informa\u00e7\u00e3o.<\/p><p>Porque exige ao cidad\u00e3o com e sem defici\u00eancia mais do que este tem para dar.<\/p><p>N\u00e3o basta cumprir um checklist. Acessibilidade n\u00e3o \u00e9, apenas, ter bom contraste e textos alternativos. \u00c9 garantir que ningu\u00e9m fica de fora.<\/p><p>Ignorar a acessibilidade digital n\u00e3o \u00e9 apenas um erro t\u00e9cnico. Constitui um risco jur\u00eddico, um custo reputacional e, acima de tudo, uma falha do servi\u00e7o p\u00fablico.<\/p><p><strong>\u00a0<\/strong><\/p><p><strong>\u00a0<\/strong><\/p><h2><strong>Qual a diferen\u00e7a entre Acessibilidade e Usabilidade<\/strong><\/h2><p>A Acessibilidade abre a porta. A Usabilidade convida a entrar.<\/p><p>Sem ambas, continuamos a excluir.<\/p><p>A Acessibilidade assegura que pessoas com e sem defici\u00eancia podem aceder a conte\u00fados e funcionalidades.<\/p><p>Por exemplo, via contraste adequado, leitores de ecr\u00e3 ou alternativas textuais.<\/p><p><em>\u00a0<\/em><\/p><p>A Usabilidade tem foco na efic\u00e1cia, efici\u00eancia e satisfa\u00e7\u00e3o de qualquer utilizador.<\/p><p>Um site pode ser tecnicamente acess\u00edvel, mas, se for confuso ou repleto de jarg\u00f5es, continua a excluir.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76f0adf elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"76f0adf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t<strong>Veja-se este exemplo de reda\u00e7\u00e3o de conte\u00fados:<\/strong>\n<br>\n\u201cA ado\u00e7\u00e3o de solu\u00e7\u00f5es tecnol\u00f3gicas baseadas em frameworks modulares interoper\u00e1veis, aplicadas sob uma arquitetura de informa\u00e7\u00e3o orientada ao utilizador-alvo, otimiza a experi\u00eancia digital dos stakeholders institucionais.\u201d\n<br>\n<br><br>\n<strong>Ou, por outras palavras:<\/strong>\n<br>\n\u201cOrganizar bem a informa\u00e7\u00e3o e usar ferramentas acess\u00edveis ajuda os cidad\u00e3os a encontrarem o que precisam, com menos esfor\u00e7o e mais confian\u00e7a.\u201d\n<br><br><strong>Se n\u00e3o \u00e9 claro n\u00e3o serve.<\/strong>\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-461ef4f elementor-widget elementor-widget-text-editor\" data-id=\"461ef4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>\u00a0<\/h2><h2><strong>N\u00e3o \u00e9 a fase final. \u00c9 ponto de partida.<\/strong><\/h2><p><span data-teams=\"true\">A Acessibilidade n\u00e3o \u00e9 um retoque de \u00faltima hora. Deve estar logo no caderno de encargos, nos Design Systems*, nos casos de teste.\u00a0<\/span><\/p><p><span data-teams=\"true\">S\u00f3 assim se garante que os produtos digitais p\u00fablicos nascem inclusivos, sustent\u00e1veis e verdadeiramente centrados nos cidad\u00e3os, independentemente das suas limita\u00e7\u00f5es.<\/span><\/p><h2><strong>\u00a0<\/strong><\/h2><h2><strong>Inova\u00e7\u00e3o que nasceu da inclus\u00e3o<\/strong><\/h2><p>No s\u00e9culo XIX, em It\u00e1lia, Giuseppe Ravizza criou a primeira m\u00e1quina de escrever para que a Condessa Fivizzano, cega de nascen\u00e7a, pudesse escrever cartas ao seu amado.<\/p><p>A limita\u00e7\u00e3o da Condessa foi o motor de uma inven\u00e7\u00e3o revolucion\u00e1ria e uma prova de que a defici\u00eancia pode gerar solu\u00e7\u00f5es que beneficiam toda a sociedade.<\/p><p>Este exemplo hist\u00f3rico mostra o que hoje a inova\u00e7\u00e3o centrada na inclus\u00e3o pode continuar a oferecer e n\u00e3o \u00e9 apenas simb\u00f3lico: s\u00e3o solu\u00e7\u00f5es reais e replic\u00e1veis para a Administra\u00e7\u00e3o P\u00fablica portuguesa.<\/p><p>\u00a0<\/p><p>As legendas com descri\u00e7\u00e3o de som para v\u00eddeo, que incluem n\u00e3o s\u00f3 di\u00e1logos, mas tamb\u00e9m sons &#8220;(ex: [m\u00fasica suave ao fundo], [porta a bater]) foram criadas para pessoas surdas.\u00a0<\/p><p>Atualmente, quando nos deparamos com ambientes ruidosos ou quando simplesmente n\u00e3o queremos ativar o som, usamos tal funcionalidade, por exemplo, nos transportes p\u00fablicos.<\/p><p>\u00a0<\/p><p>Hoje, ambas as inven\u00e7\u00f5es beneficiam milh\u00f5es.<\/p><p>Inovar, muitas vezes, \u00e9 olhar para quem ficou de fora e traz\u00ea-lo para dentro.<\/p><h2>\u00a0<\/h2><h2><strong>Benef\u00edcios que v\u00e3o al\u00e9m da lei<\/strong><\/h2><p>Quem investe na inclus\u00e3o colhe mais do que boa reputa\u00e7\u00e3o.\u00a0<\/p><p>Colhe visibilidade, efici\u00eancia e sustentabilidade.<\/p><p>C\u00f3digos leves carregam mais r\u00e1pido, s\u00e3o mais f\u00e1ceis de manter e mais amigos do ambiente.\u00a0<\/p><p>T\u00edtulos bem estruturados e descri\u00e7\u00f5es claras ajudam o utilizador e tamb\u00e9m os motores de busca.<\/p><p>Em projetos acompanhados pela Step Ahead Consulting h\u00e1 melhorias imediatas na taxa de satisfa\u00e7\u00e3o e clareza percebida logo ap\u00f3s as primeiras altera\u00e7\u00f5es do conte\u00fado,\u00a0 estrutura e aspetos t\u00e9cnicos.<\/p><h2>\u00a0<\/h2><h2><strong>N\u00e3o \u00e9 s\u00f3 lei. \u00c9 vis\u00e3o.<\/strong><\/h2><p>A Acessibilidade \u00e9 um laborat\u00f3rio de solu\u00e7\u00f5es.<\/p><p>Testes com utilizadores reais, como exige o Selo Ouro da AMA, n\u00e3o s\u00e3o burocracia, n\u00e3o s\u00e3o um custo. S\u00e3o investimento em qualidade e em cidadania.<\/p><p>Porque o papel do Estado n\u00e3o \u00e9 \u201cter um site\u201d. \u00c9 garantir que todos os cidad\u00e3os, todos, conseguem us\u00e1-lo.<\/p><p><span data-teams=\"true\">N\u00e3o se trata de cumprir regras. Trata-se de cumprir a miss\u00e3o p\u00fablica: de servir todos.\u00a0<\/span><\/p><p><span data-teams=\"true\">E isso, come\u00e7a por incluir desde o primeiro clique.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-034dd2e elementor-widget elementor-widget-text-editor\" data-id=\"034dd2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>* Design System \u00e9 um conjunto de regras e pe\u00e7as visuais (como cores, bot\u00f5es e letras) que ajuda a criar sites e apps com o mesmo aspeto, f\u00e1ceis de usar e acess\u00edveis a todos.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-470fb8e elementor-widget elementor-widget-text-editor\" data-id=\"470fb8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Jo\u00e3o Pina<\/strong><br \/>Diretor Marketing, Comunica\u00e7\u00e3o e Rela\u00e7\u00f5es Institucionais<\/p><p>Auditor e Facilitador selos Bronze, Prata e Ouro, Certificado pela AMA, IP.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1c2bff7 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"1c2bff7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<i aria-hidden=\"true\" class=\"fas fa-quote-right\"><\/i>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44e811c elementor-widget elementor-widget-text-editor\" data-id=\"44e811c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"3109\" data-end=\"3128\"><strong data-start=\"3109\" data-end=\"3126\"><br><\/strong><\/p>\n<p data-start=\"3109\" data-end=\"3128\"><strong data-start=\"3109\" data-end=\"3126\">Como ajudamos:<\/strong><\/p>\n<ul data-start=\"3131\" data-end=\"3339\">\n<li data-start=\"3131\" data-end=\"3177\">\n<p style=\"line-height:150%\">Esclarecemos sobre os requisitos de cada Selo<\/p>\n<\/li>\n<li data-start=\"3131\" data-end=\"3177\" style=\"font-size: 16px;\">\n<p data-start=\"3133\" data-end=\"3177\">Auditamos a acessibilidade e usabilidade atuais<\/p>\n<\/li>\n<li data-start=\"3131\" data-end=\"3177\">\n<p style=\"line-height:150%\"><span style=\"background-color: transparent;\"><span style=\"background-color: transparent;\">Acompanhamos a recolha de evid\u00eancias<\/span><\/span><\/p>\n<\/li>\n<li data-start=\"3131\" data-end=\"3177\">\n<p style=\"line-height:150%\"><span style=\"background-color: transparent;\">Facilitamos o preenchimento da Declara\u00e7\u00e3o de Acessibilidade&nbsp;<\/span><\/p>\n<\/li>\n<li data-start=\"3131\" data-end=\"3177\">\n<p style=\"line-height:150%\"><span style=\"background-color: transparent;\">Sugerimos altera\u00e7\u00f5es \u00e0s pr\u00e1ticas em curso para ir ao encontro dos requisitos<\/span><\/p>\n<\/li>\n<li data-start=\"3180\" data-end=\"3228\">\n<p data-start=\"3182\" data-end=\"3228\">Formamos as equipas t\u00e9cnicas e de conte\u00fado<\/p>\n<\/li>\n<li data-start=\"3231\" data-end=\"3292\">\n<p data-start=\"3233\" data-end=\"3292\">Acompanhamos a obten\u00e7\u00e3o dos Selos Bronze, Prata e Ouro<\/p>\n<\/li>\n<li data-start=\"3295\" data-end=\"3339\">\n<p data-start=\"3297\" data-end=\"3339\">Implementamos de Design Systems inclusivos<\/p>\n<\/li>\n<\/ul>\n<p><br><\/p>\n<p>Contacte-nos hoje para uma auditoria ou para iniciar o caminho at\u00e9 ao Selo Ouro.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67e2826 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"67e2826\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/stepahead.pt\/contactos\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Vamos falar<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A acessibilidade digital n\u00e3o se resume a cumprir um diploma legal. \u00c9 um compromisso ativo com a inclus\u00e3o e um terreno f\u00e9rtil para inova\u00e7\u00e3o.<\/p>","protected":false},"author":3,"featured_media":20035,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","filesize_raw":"","footnotes":""},"categories":[104],"tags":[],"class_list":["post-19618","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-step-ahead-insights"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Acessibilidade e Usabilidade Web na Administra\u00e7\u00e3o P\u00fablica<\/title>\n<meta name=\"description\" content=\"S\u00f3 10% dos sites p\u00fablicos cumprem a Acessibilidade digital. Porque a inclus\u00e3o n\u00e3o pode ser um extra. \u00c9 a base.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/stepahead.pt\/en\/Acessibilidade_e_Usabilidade_na_Administracao_Publica\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Acessibilidade e Usabilidade Web na Administra\u00e7\u00e3o P\u00fablica\" \/>\n<meta property=\"og:description\" content=\"S\u00f3 10% dos sites p\u00fablicos cumprem a Acessibilidade digital. Porque a inclus\u00e3o n\u00e3o pode ser um extra. \u00c9 a base.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/stepahead.pt\/en\/Acessibilidade_e_Usabilidade_na_Administracao_Publica\/\" \/>\n<meta property=\"og:site_name\" content=\"Step Ahead Consulting\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/StepAheadConsultingPortugal\/\" \/>\n<meta property=\"article:published_time\" content=\"2025-06-12T00:00:29+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-28T11:17:33+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/stepahead.pt\/wp-content\/uploads\/2025\/05\/SA-Insight-_-Joao-Pina_1280x720.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1280\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Inacio Amerio\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@StepAheadCons\" \/>\n<meta name=\"twitter:site\" content=\"@StepAheadCons\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Inacio Amerio\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/stepahead.pt\\\/Acessibilidade_e_Usabilidade_na_Administracao_Publica#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/stepahead.pt\\\/step-ahead-insights\\\/acessibilidade-e-usabilidade-web-na-administracao-publica\\\/\"},\"author\":{\"name\":\"Inacio Amerio\",\"@id\":\"https:\\\/\\\/stepahead.pt\\\/#\\\/schema\\\/person\\\/4541529a50b438015497d54b1bab8b6b\"},\"headline\":\"Acessibilidade e Usabilidade Web na Administra\u00e7\u00e3o P\u00fablica\",\"datePublished\":\"2025-06-12T00:00:29+00:00\",\"dateModified\":\"2025-11-28T11:17:33+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/stepahead.pt\\\/step-ahead-insights\\\/acessibilidade-e-usabilidade-web-na-administracao-publica\\\/\"},\"wordCount\":1087,\"publisher\":{\"@id\":\"https:\\\/\\\/stepahead.pt\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/stepahead.pt\\\/Acessibilidade_e_Usabilidade_na_Administracao_Publica#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/stepahead.pt\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/SA-Insight-_-Joao-Pina_1280x720.jpg\",\"articleSection\":[\"Step Ahead Insights\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/stepahead.pt\\\/step-ahead-insights\\\/acessibilidade-e-usabilidade-web-na-administracao-publica\\\/\",\"url\":\"https:\\\/\\\/stepahead.pt\\\/Acessibilidade_e_Usabilidade_na_Administracao_Publica\",\"name\":\"Acessibilidade e Usabilidade Web na Administra\u00e7\u00e3o P\u00fablica\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/stepahead.pt\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/stepahead.pt\\\/Acessibilidade_e_Usabilidade_na_Administracao_Publica#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/stepahead.pt\\\/Acessibilidade_e_Usabilidade_na_Administracao_Publica#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/stepahead.pt\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/SA-Insight-_-Joao-Pina_1280x720.jpg\",\"datePublished\":\"2025-06-12T00:00:29+00:00\",\"dateModified\":\"2025-11-28T11:17:33+00:00\",\"description\":\"S\u00f3 10% dos sites p\u00fablicos cumprem a Acessibilidade digital. Porque a inclus\u00e3o n\u00e3o pode ser um extra. \u00c9 a base.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/stepahead.pt\\\/Acessibilidade_e_Usabilidade_na_Administracao_Publica#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/stepahead.pt\\\/Acessibilidade_e_Usabilidade_na_Administracao_Publica\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/stepahead.pt\\\/Acessibilidade_e_Usabilidade_na_Administracao_Publica#primaryimage\",\"url\":\"https:\\\/\\\/stepahead.pt\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/SA-Insight-_-Joao-Pina_1280x720.jpg\",\"contentUrl\":\"https:\\\/\\\/stepahead.pt\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/SA-Insight-_-Joao-Pina_1280x720.jpg\",\"width\":1280,\"height\":720},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/stepahead.pt\\\/Acessibilidade_e_Usabilidade_na_Administracao_Publica#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/stepahead.pt\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Acessibilidade e Usabilidade Web na Administra\u00e7\u00e3o P\u00fablica\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/stepahead.pt\\\/#website\",\"url\":\"https:\\\/\\\/stepahead.pt\\\/\",\"name\":\"Step Ahead Consulting\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/stepahead.pt\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/stepahead.pt\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/stepahead.pt\\\/#organization\",\"name\":\"Step Ahead Consulting\",\"url\":\"https:\\\/\\\/stepahead.pt\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/stepahead.pt\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/stepahead.pt\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/sac-favicon.svg\",\"contentUrl\":\"https:\\\/\\\/stepahead.pt\\\/wp-content\\\/uploads\\\/2021\\\/09\\\/sac-favicon.svg\",\"width\":1754,\"height\":1754,\"caption\":\"Step Ahead Consulting\"},\"image\":{\"@id\":\"https:\\\/\\\/stepahead.pt\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/StepAheadConsultingPortugal\\\/\",\"https:\\\/\\\/x.com\\\/StepAheadCons\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/step-ahead-consulting-sa\\\/mycompany\\\/\",\"https:\\\/\\\/www.instagram.com\\\/stepaheadconsulting\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/stepahead.pt\\\/#\\\/schema\\\/person\\\/4541529a50b438015497d54b1bab8b6b\",\"name\":\"Inacio Amerio\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Acessibilidade e Usabilidade Web na Administra\u00e7\u00e3o P\u00fablica","description":"S\u00f3 10% dos sites p\u00fablicos cumprem a Acessibilidade digital. Porque a inclus\u00e3o n\u00e3o pode ser um extra. \u00c9 a base.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/stepahead.pt\/en\/Acessibilidade_e_Usabilidade_na_Administracao_Publica\/","og_locale":"en_US","og_type":"article","og_title":"Acessibilidade e Usabilidade Web na Administra\u00e7\u00e3o P\u00fablica","og_description":"S\u00f3 10% dos sites p\u00fablicos cumprem a Acessibilidade digital. Porque a inclus\u00e3o n\u00e3o pode ser um extra. \u00c9 a base.","og_url":"https:\/\/stepahead.pt\/en\/Acessibilidade_e_Usabilidade_na_Administracao_Publica\/","og_site_name":"Step Ahead Consulting","article_publisher":"https:\/\/www.facebook.com\/StepAheadConsultingPortugal\/","article_published_time":"2025-06-12T00:00:29+00:00","article_modified_time":"2025-11-28T11:17:33+00:00","og_image":[{"width":1280,"height":720,"url":"https:\/\/stepahead.pt\/wp-content\/uploads\/2025\/05\/SA-Insight-_-Joao-Pina_1280x720.jpg","type":"image\/jpeg"}],"author":"Inacio Amerio","twitter_card":"summary_large_image","twitter_creator":"@StepAheadCons","twitter_site":"@StepAheadCons","twitter_misc":{"Written by":"Inacio Amerio","Est. reading time":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/stepahead.pt\/Acessibilidade_e_Usabilidade_na_Administracao_Publica#article","isPartOf":{"@id":"https:\/\/stepahead.pt\/step-ahead-insights\/acessibilidade-e-usabilidade-web-na-administracao-publica\/"},"author":{"name":"Inacio Amerio","@id":"https:\/\/stepahead.pt\/#\/schema\/person\/4541529a50b438015497d54b1bab8b6b"},"headline":"Acessibilidade e Usabilidade Web na Administra\u00e7\u00e3o P\u00fablica","datePublished":"2025-06-12T00:00:29+00:00","dateModified":"2025-11-28T11:17:33+00:00","mainEntityOfPage":{"@id":"https:\/\/stepahead.pt\/step-ahead-insights\/acessibilidade-e-usabilidade-web-na-administracao-publica\/"},"wordCount":1087,"publisher":{"@id":"https:\/\/stepahead.pt\/#organization"},"image":{"@id":"https:\/\/stepahead.pt\/Acessibilidade_e_Usabilidade_na_Administracao_Publica#primaryimage"},"thumbnailUrl":"https:\/\/stepahead.pt\/wp-content\/uploads\/2025\/05\/SA-Insight-_-Joao-Pina_1280x720.jpg","articleSection":["Step Ahead Insights"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/stepahead.pt\/step-ahead-insights\/acessibilidade-e-usabilidade-web-na-administracao-publica\/","url":"https:\/\/stepahead.pt\/Acessibilidade_e_Usabilidade_na_Administracao_Publica","name":"Acessibilidade e Usabilidade Web na Administra\u00e7\u00e3o P\u00fablica","isPartOf":{"@id":"https:\/\/stepahead.pt\/#website"},"primaryImageOfPage":{"@id":"https:\/\/stepahead.pt\/Acessibilidade_e_Usabilidade_na_Administracao_Publica#primaryimage"},"image":{"@id":"https:\/\/stepahead.pt\/Acessibilidade_e_Usabilidade_na_Administracao_Publica#primaryimage"},"thumbnailUrl":"https:\/\/stepahead.pt\/wp-content\/uploads\/2025\/05\/SA-Insight-_-Joao-Pina_1280x720.jpg","datePublished":"2025-06-12T00:00:29+00:00","dateModified":"2025-11-28T11:17:33+00:00","description":"S\u00f3 10% dos sites p\u00fablicos cumprem a Acessibilidade digital. Porque a inclus\u00e3o n\u00e3o pode ser um extra. \u00c9 a base.","breadcrumb":{"@id":"https:\/\/stepahead.pt\/Acessibilidade_e_Usabilidade_na_Administracao_Publica#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/stepahead.pt\/Acessibilidade_e_Usabilidade_na_Administracao_Publica"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/stepahead.pt\/Acessibilidade_e_Usabilidade_na_Administracao_Publica#primaryimage","url":"https:\/\/stepahead.pt\/wp-content\/uploads\/2025\/05\/SA-Insight-_-Joao-Pina_1280x720.jpg","contentUrl":"https:\/\/stepahead.pt\/wp-content\/uploads\/2025\/05\/SA-Insight-_-Joao-Pina_1280x720.jpg","width":1280,"height":720},{"@type":"BreadcrumbList","@id":"https:\/\/stepahead.pt\/Acessibilidade_e_Usabilidade_na_Administracao_Publica#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"In\u00edcio","item":"https:\/\/stepahead.pt\/"},{"@type":"ListItem","position":2,"name":"Acessibilidade e Usabilidade Web na Administra\u00e7\u00e3o P\u00fablica"}]},{"@type":"WebSite","@id":"https:\/\/stepahead.pt\/#website","url":"https:\/\/stepahead.pt\/","name":"Step Ahead Consulting","description":"","publisher":{"@id":"https:\/\/stepahead.pt\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/stepahead.pt\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/stepahead.pt\/#organization","name":"Step Ahead Consulting","url":"https:\/\/stepahead.pt\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/stepahead.pt\/#\/schema\/logo\/image\/","url":"https:\/\/stepahead.pt\/wp-content\/uploads\/2021\/09\/sac-favicon.svg","contentUrl":"https:\/\/stepahead.pt\/wp-content\/uploads\/2021\/09\/sac-favicon.svg","width":1754,"height":1754,"caption":"Step Ahead Consulting"},"image":{"@id":"https:\/\/stepahead.pt\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/StepAheadConsultingPortugal\/","https:\/\/x.com\/StepAheadCons","https:\/\/www.linkedin.com\/company\/step-ahead-consulting-sa\/mycompany\/","https:\/\/www.instagram.com\/stepaheadconsulting\/"]},{"@type":"Person","@id":"https:\/\/stepahead.pt\/#\/schema\/person\/4541529a50b438015497d54b1bab8b6b","name":"Inacio Amerio"}]}},"_links":{"self":[{"href":"https:\/\/stepahead.pt\/en\/wp-json\/wp\/v2\/posts\/19618","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/stepahead.pt\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/stepahead.pt\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/stepahead.pt\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/stepahead.pt\/en\/wp-json\/wp\/v2\/comments?post=19618"}],"version-history":[{"count":201,"href":"https:\/\/stepahead.pt\/en\/wp-json\/wp\/v2\/posts\/19618\/revisions"}],"predecessor-version":[{"id":20534,"href":"https:\/\/stepahead.pt\/en\/wp-json\/wp\/v2\/posts\/19618\/revisions\/20534"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/stepahead.pt\/en\/wp-json\/wp\/v2\/media\/20035"}],"wp:attachment":[{"href":"https:\/\/stepahead.pt\/en\/wp-json\/wp\/v2\/media?parent=19618"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/stepahead.pt\/en\/wp-json\/wp\/v2\/categories?post=19618"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/stepahead.pt\/en\/wp-json\/wp\/v2\/tags?post=19618"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}