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Privacy and Cookies Policy

Privacy and Cookies Policy

Step Ahead Consulting S.A. has adopted this Privacy Policy, the purpose of which is to provide you with information on how we process your personal data. This Privacy Policy applies to all data collected through our website or other means, whether digital or physical.

This website is the property of Step Ahead Consulting.

O nosso compromisso através da Política de Privacidade

The protection of privacy and personal data is a fundamental commitment for us. Personal data is not the property of companies, but of individuals.

 

 

All personal data provided will be treated with guarantees of security and confidentiality, complying with the legal framework for the protection of personal data, namely Law no. 58/2019, of August 8, the Personal Data Protection Act and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter GDPR).

 

Your privacy is an essential part of the services we provide and we thank you for trusting us with your personal data.

Who is responsible for processing your personal data?

Within the scope of this Privacy Policy, the entity responsible for the collection, processing and means of processing, decisions on what data is collected and the purposes for which it is used is Step Ahead Consulting.

What is personal data?

No âmbito desta Política de Privacidade, são dados pessoais as informações relativas a uma pessoa singular identificada ou identificável. Estas informações podem ser de qualquer natureza e independentemente do respetivo suporte.

An identifiable person is one who can be recognized directly or indirectly, in particular by reference to an identifier (name, tax identification number, location data) or other elements specific to their physical, physiological, genetic, mental, economic, cultural or social identity.

Who are the personal data subjects?

The Client, Partner, Collaborator, or natural person to whom the data relates and who makes use of Step Ahead Consulting's services or products.

The Prospective Customer, Contact or Visitor, as a natural person, to whom the data relates.

The employee and the personal data of candidates from recruitment processes.

What are the purposes and legal grounds for processing your personal data?

  • In order to respond to requests by filling in the form available on our website or other electronic means, your consent is a legal basis and you can revoke it at any time. However, it should be noted that revoking consent will not affect the lawfulness of processing already carried out up to the date of revocation.
  • For the purposes of sending commercial communications, we process your personal data on the legal basis of our legitimate interest in offering a personalized service, as well as your consent.
  • In the context of recruitment processes, we process your personal data on the basis of pre-contractual procedures at your request, compliance with legal obligations, our legitimate interest in analyzing applications and, in some cases, your consent.
  • For the purpose of providing services, we process your personal data on the legal basis of contract performance and legitimate interest.
  • In order to comply with various legal obligations to which we are subject, we process your personal data on the basis of compliance with legal regulations.
  • For billing and administrative management, we process your personal data based on the execution of the contract and compliance with legal obligations.
  • In order to carry out support and technical assistance actions, training actions or participation in events, we process personal data based on your consent that you, as the data subject, choose to provide.

What categories of personal data do we process?

Within the scope of its activities, Step Ahead Consulting processes the personal data necessary for the purposes identified in the previous question:

  • Identification data, such as name, date of birth, gender, address, contact details, ID card details, passport details, nationality;
  • Academic and professional data, such as education, qualifications, languages, certifications, CV, position, job description, company, office address, former employer's information;
  • Professional activity data, such as business activities, information relating to processes and files, information relating to due diligence;
  • Other types of personal data, such as demographic data, information on technological preferences, management methodologies and software that you use in your organization, data relating to the purchase and use of products and services provided by Step Ahead Consulting in the organization where you work.

What are your rights as a data subject?

Respect for the exercise of your rights is important to us. When processing your personal data we follow the principles of lawfulness, fairness, transparency, purpose limitation, data minimization, accuracy, storage limitation, integrity, confidentiality and accountability.

 

 

Your rights under applicable law are:

 

 

Access

You can request information about your personal data processed by us, namely the categories, purposes, recipients or categories of recipients to whom the personal data has been or will be disclosed and any information about the origin of that data. You can also obtain a copy of this information if you so request.

 

 

Rectification

You can change your personal data if it is incorrect or request that it be completed.

 

 

Deletion

You can request the deletion of your personal data. In the situations provided for by law, we are obliged to delete your personal data, namely when you withdraw your consent or when your personal data is no longer necessary for the purpose for which it was collected or processed.

 

 

Opposition

In certain situations provided for by law, you may request that your personal data no longer be processed.

 

 

Limitation of treatment

This right can be exercised in certain situations, in cases where it is not clear if and when personal data will have to be erased. You can exercise this right when:

  • The accuracy of the data in question is contested;
  • The processing is unlawful and the data subject does not want the data erased;
  • The data is no longer needed for the original purpose, but still cannot be deleted for legal reasons;
  • Pending the decision on the holder's opposition to treatment.

 

Portability

You have the right to receive personal data concerning you from the data controller in a structured, machine-readable and commonly used format, as well as the right to transfer this data to another data controller.

 

 

If you are the holder of personal data for which Step Ahead Consulting is responsible for processing, you can exercise your rights by contacting us via e-mail: rgpd@stepahead.pt. To exercise your rights, you must provide proof of identity and specify which right you wish to exercise.

How long do we process your personal data?

Your personal data is kept for the appropriate period and to the extent necessary for the purposes for which it was collected, if there is no specific legal requirement.

 

You can exercise your right to object, right to erasure or withdraw your consent in accordance with the applicable legislation.

What protective measures have been implemented?

Step Ahead Consulting has implemented appropriate and sufficient physical, organizational and security measures to protect personal data, namely:

  • Firewall and intrusion detection system;
  • Means of protecting data from conception ("privacy by design") and also a set of preventive measures favorable to privacy ("privacy by default");
  • Audit and control mechanisms and procedures to ensure compliance with security policies;
  • All employees are covered by a confidentiality agreement or subject to confidentiality rules, within the scope of their employment relationship with Step Ahead Consulting, in relation to the data to which they have access within the scope of the operations of the respective computer base, and are duly informed of the importance of complying with this legal duty of confidentiality and are responsible for complying with this confidentiality obligation.

Updating this Privacy Policy

Step Ahead Consulting reserves the right to change the Privacy Policy at any time. The date of the last modification is indicated at the end of this document.

If we make changes to this Privacy Policy and the way we use the data subject's personal data, we will provide an updated version of this policy by publishing it on our website.

Date of last update: 16/04/2024.

Cookie Policy

What are cookies?

Cookies are small text files that are placed on your electronic device when you visit a website.

 

 

Each time you visit the Step Ahead Consulting website, you will be asked to accept or refuse the installation of cookies.

 

 

These cookies will be used to produce anonymized statistics about the browsing experience on our website.

 

 

The use of cookies on the internet is commonplace and does not harm computers and other electronic equipment that access the web.

What kind of cookies do we use?

  • Permanent cookies

These are cookies that are stored in the user's browser and are used whenever they visit our site again. They are generally used to direct browsing to the user's interests, allowing us to provide a more personalized service.

 

  • Session cookies

These are temporary cookies that remain stored in the browser until you leave the website. The information obtained by these cookies is used to analyze web traffic patterns, allowing problems to be identified and providing a better browsing experience.

What do we use cookies for?

  • Strictly necessary cookies

They allow you to browse the website and use the applications, as well as access secure areas of the website. These cookies are necessary for the website to function and cannot be turned off on our systems.

 

  • Analytical cookies

They are used anonymously for the purposes of continuous improvement and statistical analysis, so they are used to analyze how users use the site and to monitor its performance, for example, which pages have the highest volume of visits or whether any error messages are returned to the user.

How can I manage cookies?

You can revoke your consent or change your cookie management preferences at any time on the cookies page of our website.

 

 

Alternatively, most browsers allow control over the cookies stored on the visitor's device, as well as their immediate deletion if the user wishes to stop allowing the local storage of cookies.

 

 

You can find more specific information on how to manage cookie preferences for the most popular browsers at:

You can always find information on cookie management for other browsers by visiting their website.

Alterações à Política de Privacidade e de Cookies

Step Ahead Consulting reserves the right to change the Cookie Policy at any time. The date of the last modification is indicated at the end of this document. If we make changes to this policy and the way we use the personal data of the data subject, we will provide an updated version of it by publishing it on the website.

Date of last update: 16/04/2024.