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Alternative Dispute Resolution

Innovative Solution for Governments and Organizations

Innovative solution for

Governments and Organizations

Imagine a system that turns dispute resolution into a

faster, more efficient and more accessible process for everyone.

Family disputes: 

Divorce, child custody, alimony
and much more.

Family disputes: 

Divorce, child custody, alimony and much more.

Labor disputes: 

Layoffs, salaries, working conditions
and much more.

Labor disputes: 

Layoffs, salaries, working conditions and much more.

Consumer disputes:

Online shopping, guarantees,

faulty services and much more.

Consumer disputes:

Online shopping, guarantees, faulty services and much more.

A system that allows governments and

organizations from different sectors reduce costs,

optimize resources and strengthen their reputation.

A system that allows governments and organizations from different sectors to reduce costs, optimize resources and strengthen their reputation.

+ 0

Years of

development

SIGARAL functionalities

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Conteúdo do acordeão

Centralization of all RAL processes in a single location, with progress tracking, complete history and advanced search.

Ícone de calendário vermelho com bordas arredondadas.
Conteúdo do acordeão

Online scheduling of mediation, arbitration or negotiation sessions, with calendar integration, automatic notifications and virtual room management.

Ícone de balão de fala vermelho com três pontos azuis.
Conteúdo do acordeão

Secure communication between the parties, the mediator/arbitrator and the organization through the platform, with instant messaging, videoconferencing and real-time translation.

Ícone de um escudo com uma marca de verificação
Conteúdo do acordeão

Secure storage of all documents related to RAL processes, with access control and versioning.

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Conteúdo do acordeão

Monitoring deadlines and automatic notifications to avoid delays and ensure that targets are met.

Ícone vermelho de um gráfico de barras.
Conteúdo do acordeão

Generation of customized reports and statistics to monitor the organization's performance in relation to RAL processes, with key indicators and visual dashboards.

SIGARAL

Get more with SIGARAL

Ícone vermelho de atendimento ao cliente com mãos sustentando um círculo com pessoas.
Conteúdo do acordeão

Avoiding legal costs and lawyers' fees, optimizing the use of public and private resources.

Ícone vermelho de uma mão com uma estrela flutuante acima e pequenas estrelas ao redor.
Conteúdo do acordeão

Strengthen public image and reputation by demonstrating commitment to peaceful conflict resolution, transparency and efficiency in management.

Ícone com círculo vermelho com um ponto azul-escuro central e detalhes em azul-claro.
Conteúdo do acordeão

Prevent litigation from diverting attention from the organization's core activities, allowing greater concentration on strategic goals, with task automation, intelligent workflows and information centralization.

Ícone de um aperto de mãos em vermelho.
Conteúdo do acordeão

Resolve disputes quickly, fairly and transparently, preserving relationships with citizens, clients, partners and other stakeholders.

Entities that can use SIGARAL

Entities that can use

Public entities

Implementation in several countries to optimize dispute resolution in different areas, such as courts, city councils and regulatory bodies.

Private organizations

Companies from various sectors, such as banks, insurance companies, hospitals and telecommunications companies, looking for innovative solutions for conflict management.

With our easy-to-use and intuitive solution, we guarantee efficiency,

transparency, security and compliance at every stage, helping

your organization achieve the best results.

With our easy-to-use and intuitive solution, we guarantee efficiency, transparency, security and compliance at every stage, helping your organization achieve the best results.

Request a quote
or schedule a free demonstration.

SIGARAL products

SIGARAL Insurance

An insurance company can use our platform to manage its mediation processes in cases of disputes with its customers.

SIGARAL Town Hall

A municipality can use our platform to manage its arbitration proceedings in cases of dispute with its suppliers.

SIGARAL Consumer association

A consumer association can use our platform to manage its negotiation processes with companies in cases of consumer disputes.

Our services

Installation, configuration and parameterization

Customization of the platform to meet the needs of the diplomatic mission.

Training

To administrators and users to ensure the efficient use of the platform.

Support and follow-up

To assist with the implementation, risk mitigation plan, GO Live and change management for full adoption of the solution.

Evolutionary maintenance

Regular updates to ensure the smooth functioning of the platform and the integration of new features.

Integrations

Connection with other systems used by the Diplomatic Mission, such as consular management or accounting systems.

A single solution for resolving disputes that is more efficient,

transparent and accessible to all.

A single solution for resolving disputes that is more efficient, transparent and accessible to all.

Other tangible benefits of SIGARAL

Tangible benefits

Scalability and flexibility

Adaptable to the specific needs of each organization, with customizable modules and integration with other systems.

Robust and reliable security

High-level data protection, with state-of-the-art encryption, regular backups and rigorous security tests.

Specialized technical support

Dedicated team of experts to help with implementation, training and ongoing support, ensuring the success of the platform in your organization.

With our platform you will be investing in a future of

more efficient, transparent and accessible dispute resolution for everyone.

A single solution for resolving disputes that is more efficient, transparent and accessible to all.

Why choose Step Ahead Consulting?

Experience and knowledge

We have a team of experienced professionals qualified in business process design. Our vast team of multidisciplinary consultants includes several people trained in law, a fundamental asset for projects of this nature.

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Listen

Very active

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Prices

Competitive and above all fair

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Customization

For solutions to meet your specific needs.

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Support

A team of experts to help you get the most out of the solution.

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Updates

New features and improvements on a regular basis.

Ícone de marca de verificação

Commitment to quality

Services and customer satisfaction.

Request a quote
or schedule a free demonstration.

Request a quote
or schedule a free demonstration.