Contraordenações

Goodbye prescriptions. Hello efficiency.

Goodbye prescriptions.

Hello efficiency.

Innovative solution for administrative offenses.

Imagine a scenario where the management of administrative offenses is fluid and automated.

Efficiency

+ 0 %

With our innovative solution.

The legal framework is carried out semi-automatically.

Documents are generated instantly based on minutes.

Deadlines are monitored without fail.

All the parties involved are connected and informed, and decision-making is fast and accurate.

All this, in a humanized, self-explanatory software, with clear language.

Administrative offenses from A to Z

Compliance with current legislation

Ensure full compliance with applicable legal requirements, ensuring that administrative offense proceedings are conducted with rigor and legal certainty.

Automatic Legal Framework

It allows workers without basic training in law to process administrative offenses.

Joining

Automatic alert for the purpose of attaching the notice to ongoing administrative offense proceedings against the same defendant, allowing for subsequent detachment.

Avocation

It allows the administrative offense procedure to be called in by the person with original or delegated competence for the decision and subsequent appointment of an instructor.

Deadline management

Never miss an important deadline again.

Monitor all administrative and limitation periods, including interruptive periods for each step and suspensive periods.

Receive automatic notifications when deadlines approach.

Ensure legal compliance and avoid the feeling of impunity for offenders.

Personalized Dashboard

Work overview in one place.

Identify areas that need attention.

Make strategic decisions to improve performance.

Reports and Insights

Detailed reports on performance and activity.

Evaluate your employees' performance.

Make strategic decisions based on data.

Fines

Simplified calculation of the fine, with a reduction in the fine and costs.

Payment Slips

Automatic payment slip and installment payment slip.

Ref. MB and DUC

Simplify the process of paying fines.

Allow payment to be made securely and conveniently using an ATM reference or DUC.

Distribution of the proceeds of the fine

By the entities involved in the administrative offense process and according to the legal diploma, all automatically.

Automatic document creation

Create documents based on predefined drafts.

Use tags to automatically produce documents such as notifications and final reports.

Issue official documents with just a few clicks.

Save time and eliminate the risk of human error.

Certificate of administrative offense in one click

One click to generate a single document with all the documents in the file, sorted chronologically and numbered.

Facilitate consultation and analysis of the process.

Save time and resources.

Legal proceedings

Sub-procedures for court challenges and appeals.

Digital Signature

Sign digitally and say goodbye to printing.

Streamline the process and increase security.

Knowledge Base

Access all relevant legislation, manuals and FAQs.

Complete History

Access the complete history of each process at any time on multiple devices.

Optimized Workflow

Goodbye to manual and time-consuming processes.

Intuitive workflow guides users through each step of the process.

Tasks and deadlines are automatically assigned and monitored.

Legal framework filled in semi-automatically, based on the legislation uploaded.

Adaptability

Flexible solution, adaptable to your specific needs.

With the flexibility of Jurista Virtual, we guarantee customized workflows for different types of flows.

Traceability

Follow the progress of each process in real time.

View the complete history of interactions and documents.

Efficient Collaboration

Connect all the parties involved in the process.

Facilitate communication and information sharing.

Satisfaction

Level of user satisfaction

0 %

Impunity

Reducing offenders' sense of impunity

0 %

Legislation

Level of compliance

0 %

Uniformity

Uniformity of documentation and deadlines

0 %

Instruction

Improving the quality of instruction

0 %

Challenges

Rate of legal challenges

0 %

Our easy-to-use and intuitive administrative offense solution guarantees security, compliance with current legislation and compliance in the management of administrative offenses.

Request a free quote or schedule a free demonstration.

How do you choose the best software?

Why modernize administrative processes?

Reducing bottlenecks in physical processes

Digital makes it possible to optimize processes and procedures, offering fluid workflows, saving time and resources while improving customer service.

Our platform offers:

Security guarantee for digital public management, protecting sensitive data;
Digital compliance, ensuring clearer and more auditable processes;
Security and transparency.

Automation of legal and administrative processes

The tool should simplify complex and repetitive tasks.

Compliance with legal regulations

Choose software that allows you to comply with current legislation and guarantees that it is up to date.

Robust digital infrastructures

Opt for systems with digital governance and technological tools.

Integration capacity

To increase efficiency, via interoperability with software from state bodies, digital signatures, DUC and refª MB and legacy software, reducing operating costs.

Ease of use

The interface must be intuitive to make it easy for employees to adopt.

Features

Check that the software offers all the necessary functionalities for complete process management.

Automation of legal and administrative processes

The tool should simplify complex and repetitive tasks.

Compliance with legal regulations

Choose software that allows you to comply with current legislation and guarantees that it is up to date.

Robust digital infrastructures

Opt for systems with digital governance and technological tools.

Integration capacity

To increase efficiency, via interoperability with software from state bodies, digital signatures, DUC and refª MB and legacy software, reducing operating costs.

Ease of use

The interface must be intuitive to make it easy for employees to adopt.

Features

Check that the software offers all the necessary functionalities for complete process management.

FAQs

What is a digital system for managing and processing administrative offenses?

An administrative offence management system is software that automates and optimizes all the processes related to administrative offences, from their initiation to their conclusion.

It makes it possible to record, monitor and control all the stages of a process efficiently and securely.

What are the benefits of using an administrative offense management system?

Agility: It speeds up the processing of cases, reducing response times.

Efficiency: Eliminates manual tasks and reduces errors.

Transparency: It allows you to follow the progress of cases in real time.

Compliance: Ensures compliance with legal and regulatory standards.

Cost reduction: Optimizes the use of resources and reduces paper and storage costs.

What features should a good administrative offense management system have?

Repository of infringements: Possibility of registering different types of infractions, repeat offenses, accessory sanctions.

Generation of notices: Automatic creation of official documents.

Managing deadlines: Precise control of procedural deadlines.

Notification: Automatic sending of notifications to those involved.

Public consultation: Making information about processes available to citizens.

Reports and statistics: Generation of customized reports for analysis and decision-making.

Integration with other systems: Possibility of integration with document management, financial and others.

How do I choose the right administrative offense management system for my organization?

Assess your organization's needs: Identify the essential functionalities for your day-to-day life.

Compare the available solutions: Analyze the characteristics of each system, such as cost, functionalities, interface and technical support.

See references: Research the reputation of suppliers.

Make a demonstration: Request a demonstration of the system to see if it meets your expectations.

How important is the digitalization of administrative offence proceedings?

The digitalization of administrative offence procedures brings several benefits, such as:

Paper reduction: It contributes to preserving the environment and printing costs.

Easy access: It allows access to processes from anywhere, at any time.

Security: Protects information from loss or damage.

Agility: It speeds up the processing of cases.

Integrated vision.

How do you guarantee data security in the administrative offense management system?

Cryptography: Data must be encrypted to guarantee confidentiality.

Access control: It is essential to establish different levels of access for each user profile.

Regular backup: Data should be backed up regularly to avoid loss.

Compliance with standards: The system must comply with information security standards.

What are the challenges of implementing an administrative offense management system?

Resistance to change: Workers' resistance to adopting new technologies must be overcome.

Costs: Implementing a new system can generate initial costs.

Integration with legacy systems: Compatibility with existing systems must be guaranteed.

How can artificial intelligence help in the management of administrative offenses?

Artificial intelligence can be used for

Automate repetitive tasks: Such as document classification and data extraction.

Analyze large volumes of data Identifying patterns and trends.

Predicting the outcome of processes: Helping with decision-making.

How can artificial intelligence be applied in the management of administrative offenses?

Artificial intelligence (AI) has the potential to revolutionize the management of administrative offenses, offering various applications that can optimize processes and increase efficiency.

Some of the main ways of applying AI in this context include:

Automatic document classification: AI can be used to automatically classify documents such as infringement notices, separating them by type, priority and other relevant criteria. This speeds up the sorting and forwarding process.
Data extraction: AI can extract data from documents in an automated way, such as dates, values and other relevant elements, reducing the need for manual typing and minimizing errors.
Predictive analysis: By analyzing large volumes of historical data, AI can identify patterns and predict trends, making it possible to anticipate problems and take preventive measures.
Chatbots and virtual assistants: Chatbots can be used to assist users, answering questions about processes and providing information about legislation, particularly the legal framework.
Optimization of inspection: AI can help optimize enforcement, taking into account factors such as the location of infractions, the history of occurrences and the availability of enforcement workers.

What are the main laws governing the management of administrative offenses in Portugal?

The management of administrative offenses in Portugal is primarily regulated by the General Regime of Administrative Offenses (RGCO), enshrined in Decree-Law 433/82, of October 27, and the Legal Regime of Economic Offenses (RJCE), regulated by Decree-Law 9/2021, of January 29. These laws establish the general principles, the types of administrative offenses, the applicable penalties and the administrative offenses procedure.

However, it is essential to consider that both act as basic laws and that there are other laws that can complement or specify rules for certain types of offenses.

In addition to these pieces of legislation, other sectoral laws and regulations may contain specific provisions on administrative offenses in areas such as:

Environment
Consumption
Transit
Health
Work
Food and veterinary
Among others

It is crucial that the agents involved in the management of administrative offenses know not only the RGCO and the RJCE, but also the specific legislation applicable to each specific case, in order to guarantee the correct application of the law and the defense of citizens' rights.

When consulting the applicable legislation, it is important to check its up-to-date version, as changes can occur over time.

How can an administrative offense management system be integrated with other public administration systems?

The integration of an administrative offence management system with other public administration systems is essential to optimize processes and guarantee data consistency. The main forms of integration include:

API (Application Programming Interface): It allows data to be exchanged between different systems in an automated way.
Web Services: They use standard protocols to allow communication between systems.
Archives: Data can be exchanged via files in standardized formats (e.g. CSV, XML).

When choosing an administrative offense management solution, it's important to check whether it offers integration options with your organization's existing systems, such as:

System for document management: For managing process-related documents.
System for financial management: To record payments of fines and costs.
System for human resources: For the management of human resources involved in the processes.

How important is it to integrate an administrative offense management system with a document management system?

Integrating an administrative offence management system with a document management system is essential to ensure the organization and security of documents related to cases. By centralizing all documentation in a single system, it is possible:

Speed up document search and retrieval: Speeding up the consultation of relevant information.
Reducing the risk of documents being lost or misplaced: Ensuring the security and integrity of information.
Improving collaboration between the different sectors of the organization: Facilitating the sharing of information.
Complying with legal requirements: Ensuring that documents are preserved for a certain period.

For a complete, integrated document and process management solution, visit our page: https://stepahead.pt/solucoes/gestao-documental-e-de-processos/.

Our solution offers:

Secure document storage: Protecting your confidential information.
Automated workflow: speeding up the processing of cases.
Integration with other systems: Facilitating communication between different platforms.
Compliance with legal regulations: Ensuring compliance with legal requirements.

What are the challenges of implementing an administrative offense management system?

Implementing an administrative offense management system involves a number of challenges, including:

Resistance to change: The change from manual processes to an automated system can be met with resistance from workers.
Costs: The acquisition and implementation of the system generates initial acquisition costs.
Integration with legacy systems: The compatibility of the new system with the organization's existing systems must be guaranteed.
Data quality: The quality of the data entered into the system is fundamental to the success of the implementation.
Information security: The protection of personal and sensitive data must be guaranteed.
Legislation: It is essential that the system complies with current legislation.

How do you choose the right supplier for an administrative offense management system?

Choosing the right supplier is crucial to the success of the system's implementation. When choosing a supplier, consider the following aspects:

Experience: Check that the supplier has experience in similar projects and has references from other clients.
Features: Assess whether the system offers all the necessary functionalities to meet your needs.
Flexibility: Check that the system is flexible and can be adapted to your specific needs.
Technical support: Evaluate the quality of the technical support offered by the supplier.
Cost-effective: Compare the costs of the different systems and assess whether the cost-benefit ratio is attractive.
Security: Check the security measures adopted by the provider to protect your data.
Compliance with legislation: Make sure the system complies with current legislation.

When choosing a supplier, it's important to have a demonstration of the system and ask all your questions.

What are the main performance indicators for evaluating the efficiency of an administrative offense management system?

Evaluating the efficiency of an administrative offense management system involves analyzing various indicators. Some of the main ones are:

Average time taken to resolve cases: A key indicator for measuring system agility. The shorter the time, the greater the efficiency.
Error rate: The number of errors made during the process indicates the quality of the data and the effectiveness of the internal controls.
Cost per process: It evaluates the efficiency of the costs involved in each process, from opening to closing.
Level of user satisfaction: Workers should be consulted to assess the usability and effectiveness of the system.
Compliance with legal regulations: The system must guarantee compliance with all applicable laws and regulations.
Deadline compliance rate: It assesses the system's ability to meet the deadlines set for each stage of the process.
Paper reduction: An important indicator for measuring environmental impact and process efficiency.
Increased transparency: It assesses the degree of transparency of the process for citizens.
Reducing the feeling of impunity among offenders.
Uniformity of documentation and deadlines.
Improving the quality of instruction.

What are the best practices for implementing an administrative offense management system?

Implementing an administrative offense management system requires careful planning and the adoption of best practices. Some of the main ones are:

Clear definition of objectives: It is essential to define the specific objectives you want to achieve with the system.
User involvement: The users of the system must be involved from the start of the process to ensure that their needs are met.
Detailed planning: A detailed implementation plan needs to be drawn up, including a timetable, resources and responsibilities.
Training plan: Workers must be properly trained to use the system efficiently.
Change Management: You have to manage the changes that the implementation of the system will generate in the organization.
Continuous monitoring and evaluation: The system must be continuously monitored and evaluated to ensure that it is working properly and to identify opportunities for improvement.

Other important practices include:

Choose a reliable supplier: The chosen supplier should have experience in similar projects and offer good technical support.
Integration with other systems: The system must be integrated with other systems in the organization, such as document management, financial and human resources systems.
Information security: It is essential to guarantee the security of the data stored in the system.
Compliance with legislation: The system must comply with all applicable laws and regulations.

Why choose Step Ahead Consulting?

Experience and knowledge

20 years doing it right, with a team of experienced professionals qualified in business process design. Our vast team of multidisciplinary consultants includes people trained in various areas of knowledge, including law, which is an asset for this type of project.

Listen

Active so that personalization is focused on users' real needs.

Prices

Competitive and above all fair

Customization

So that the solution meets your specific needs.

Support

A team of experts to help you get the most out of the solution.

Updates

New features and improvements on a regular basis.

Commitment to quality

Services and customer satisfaction.